What happens to my data when I leave?
Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours service charge applies for these cases).
How safe is my data?
At Valuekeep, we understand the concerns that customers may have in relation to the security of their data. Due to that, we go to extreme measures to ensure the security and constant availability of our customers’ data. All information moving between ...
What are Valuekeep’s backup policies?
Our virtual machines are set up with a weekly backup, with 14 days of retention. Our databases are configured with a weekly full backup with four weeks of retention and daily differential backup, with 14 days of retention. In the event of a natural ...
What kind of service can I count on?
Valuekeep offers an average uptime of 99.5%, operating multiple levels of data redundancy and enterprise-level scalability in multiple geographically separated data centers. Our monitoring tools, controls, policies and a dedicated service management ...