What can we find on the work manager dashboard?

What can we find on the work manager dashboard?

 

The work manager can keep up to date on the data he manages, that is, the information can be filtered by workshop manager. The initial dashboard presents the updated data and indicators. 

In this page, we present two dashboard categories: the global management and the operational. 

 Overview Dashboard


This dashboard presents the following set of graphs:
  1. Requests: Presents the number of requests the user created, in comparison with the homologous period. This information can be grouped by: Year, State and Type. This graph has an indicator with the total number of requests.
  2.  Preventive: Presents the number of preventives the user created or from workshops he manages, in comparison with the homologous period. This information can be grouped by: Year and Execution. This graph has an indicator with the total number of preventives.
  3. Work orders: Presents the number of work orders the user created and from workshops he manages, in comparison with the homologous period. This information can be grouped by: Year, State and Type. This graph has an indicator with the total number of work orders.
  4. SLA (Service Level Agreement):  Presents the % of SLA compliance, in comparison with the homologous period. This information can be grouped by: Year and Type.
  5. Average response time:  Presents the average response time. This information can be grouped by: Year and Type. The information on the graph is presented in hours and compares the Average Approval Time, the Average Opening Time and the Average Execution Time.
  6.  Costs: Presents the costs. This information can be grouped by:  Cost, Type and Year.

 

On the same dashboard, the following insights are presented:



  1. Work orders pending to close for more than 30 days; In here we include all work orders where the user is the workshop manager and that are in a state previous to the final and not canceled state for over 30 days. 
  2. Equipment unavailable for more than 7 days;
  3. Tools unavailable for more than 7 days;
  4. Locations unavailable for more than 7 days.

In each insight there is an indicator that will open a list with the detailed information each when clicked on.

 

Operational Dashboard


The operational dashboard presents a top five of the following lists:

  1. Unsolved requests: Presents a list of requests that are not on the final state nor canceled;
  2.  Unsolved preventives: Presents the list of preventives the user created or from workshops he manages.
  3. Unsolved work orders: Presents a list of work orders the user created or from the workshops he manages that are not on the final state nor canceled;


The lists are groups in 4 temporal spaces:

  1. Old;
  2. This Week;
  3. Next Week;
  4. Future.

In each one of the lists, there is the option "See all" that presents the complete list.




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