Mobile Requests - How to associate an attachment to a request?
To associate an
attachment to a request, follow these steps:
- On the screen for
editing or creating a Request, press the "Attachments"
tab"
- On the top right
corner, press the "+" symbol. A window with the "Photo"
or "Files" options will be displayed.
- For
Android and iOS operating systems, there will be a third option "Gallery".
- The
"Photo" or "Files" needs to be inferior
to 4mb.
The "Files"
option will trigger a file explorer window where you can select the desired
file.
If
you run a Windows operating system, only the "Downloads"
and folder can be accessed. We suggest placing the files you wish to upload
inside that folder.
If you run an Android operating system, the "Downloads" folder is inside the system's "Downloads" folder. If you run a Windows operating system, the "Downloads" folder can be found at: C:\Users\%USERNAME%\Downloads\Valuekeep Requester CMMS
Related Articles
Mobile Requests - How to associate an attachment to a request?
To associate an attachment to a request, follow these steps: i.On the screen for editing or creating a Request, press the "Attachments" tab" ii.On the top right corner, press the "+" symbol. A window with the "Photo" or "Files" options will be ...Mobile Requests - How to associate an attachment to a request?
To associate an attachment to a request, follow these steps: i.On the screen for editing or creating a Request, press the "Attachments" tab" ii.On the top right corner, press the "+" symbol. A window with the "Photo" or "Files" options will be ...Mobile Requests - Error handling
On the Mobile Requests app, it is possible to handle errors and check the errors that occurred during the synchronization. To see the error list, you must access the menu and select the option Synchronize. On that screen, you can see the errors by ...Mobile Requests -How to change a request that has already been synchronized to Web CMMS?
On the Requests that have already been synchronized to Web CMMS, it is only possible to perform the following changes: i.Details tab - the request/workflow state transitions. ii.Remarks tab - change remarks. iii.Attachments tab - adding attachments. ...Request Mobile – How to explore the requests?
The Requests can be viewed using the following options: Request list – allows the requester to view the state of Requests he created, as well as view the Requests created on the device and that have not been synchronized yet. Dashboard – allows the ...