Mobile Requests - Error Handling
On the Mobile Requests app, it is possible to
handle errors and check the errors occurred during the synchronization.
To see the error list, you must access the
Menu and select the option Synchronize. On that screen, you can see the errors
by clicking the option(...) on
the upper right corner. The option "See Errors" is presented, where
it is possible to access the error list.
On the error list, it is possible to check the
error message, delete the error and synchronize again.
In the case of a generic error, you are able
to delete it, but in case an error in a new request created/edited, you can see
the error message and access the Request in order to correct it.
Mobile Requests - Error handling
On the Mobile Requests app, it is possible to handle errors and check the errors that occurred during the synchronization. To see the error list, you must access the menu and select the option Synchronize. On that screen, you can see the errors by ...
Mobile Requests – How to explore the requests?
The Requests can be viewed using the following options: i.Requests List – allows the Requester to view the state Requests you created, as well as view the Requests created on the device and that have not been synchronized yet. ii.Dashboard – allows ...
Mobile Requests - How to associate an attachment to a request?
To associate an attachment to a request, follow these steps: i.On the screen for editing or creating a Request, press the "Attachments" tab" ii.On the top right corner, press the "+" symbol. A window with the "Photo" or "Files" options will be ...
Mobile Requests - How to view and track follow-ups?
To access the Request follow-ups, follow these steps: 1. Access Menu | Requests 2. On the request list, select the request for which you wish to view the follow-ups; 3. Access the Follow-up tab on the lower part of the screen. 4. On ...
Mobile Requests -How to change a request that has already been synchronized to Web CMMS?
On the Requests that have already been synchronized to Web CMMS, it is only possible to perform the following changes: i.Details tab - the request/workflow state transitions. ii.Remarks tab - change remarks. iii.Attachments tab - adding attachments. ...