Mobile - How do I print a work order report?
The technicians can print the work order
report with or without the signature when ending or during the execution.
To print a work order report, it is necessary
to access the detail window of the work order.
The access to this detail is performed using
the work orders list, which can be opened using these options:
- Menu
| My Work
- Menu
| Dashboard | Report Work
- Menu
| Calendar
After accessing the work order detail, follow
these steps to print the report:
- Select
the "3 dots" on the upper right corner;
- From
the displayed menu, select the "Print" option;
- Your
internet connection is verified.
- If you don't have access to the internet, the following
message will be presented "You do not have internet access, so the
report will only include the data you currently have on your device. Do
you wish to continue?"
- If
you answer "Yes", the process will continue using the device
data at the time of printing.
- If
you answer "No", the window is closed and the printing stops.
- If
you have internet access, all data necessary for the report will be
downloaded.
- After
downloading all data necessary for the report, a report preview screen is
displayed for you to verify if the information is correct. If you wish to
print, select the checkmark from the upper right corner. If the option
"Signature" is active on the app settings, two menus will be
presented to be signed – one for the technician, one for the customer and
another one to insert the customer name;
- After
the signatures, the final report is generated as a PDF and opened for
preview on the app as a PDF by default;
- Next,
you will be asked if you wish to send the generated file via email. If you
wish to send via email, a text box will be presented to insert the desired
recipient's email. This feature depends on the client email used, because
for some emails it is not possible to attach documents from the app.

After printing the report, it will be
attached to the work order to synchronize for the Web CMMS.
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