Mobile - How do I print a work order report?

Mobile - How do I print a work order report?

The technicians can print the work order report with or without the signature when ending or during the execution.
To print a work order report, it is necessary to access the detail window of the work order.
The access to this detail is performed using the work orders list, which can be opened using these options:
  1. Menu | My Work
  2. Menu | Dashboard | Report Work
  3. Menu | Calendar
After accessing the work order detail, follow these steps to print the report:
  1. Select the "3 dots" on the upper right corner;
  2. From the displayed menu, select the "Print" option;
  3. Your internet connection is verified.
    1. If you don't have access to the internet, the following message will be presented "You do not have internet access, so the report will only include the data you currently have on your device. Do you wish to continue?"
      1. If you answer "Yes", the process will continue using the device data at the time of printing.
      2. If you answer "No", the window is closed and the printing stops.
    2. If you have internet access, all data necessary for the report will be downloaded.
  4. After downloading all data necessary for the report, a report preview screen is displayed for you to verify if the information is correct. If you wish to print, select the checkmark from the upper right corner. If the option "Signature" is active on the app settings, two menus will be presented to be signed – one for the technician, one for the customer and another one to insert the customer name;
  5. After the signatures, the final report is generated as a PDF and opened for preview on the app as a PDF by default;
  6. Next, you will be asked if you wish to send the generated file via email. If you wish to send via email, a text box will be presented to insert the desired recipient's email. This feature depends on the client email used, because for some emails it is not possible to attach documents from the app.

After printing the report, it will be attached to the work order to synchronize for the Web CMMS.



    • Related Articles

    • Mobile - How do I create a Work Order?

      The Work Order (WO) is the entity which represents the maintenance work to be performed for an asset or location. To create a work order, follow these steps: On the menu, select the option "New Work Order"; The work order creation window is ...
    • Mobile - How to see down time associated to a work order?

      When a work order is in a stopped operating state, the system automatically records a down time for the asset or location associated to the work order. To change WO downtime reports, access the work orders list (Menu | Report Work) On the work orders ...
    • Mobile - How to change a work order that was not yet synchronized to the web cmms?

      You can only change work orders that have not been synchronized yet in draft. To change the data of a work order, you must follow these steps: On the dashboard, select "Report Work" or on the menu select the option "My Work" On the Work orders, press ...
    • Mobile - How to report/change or delete consumptions?

      To report consumption, you must perform these steps: Access Menu | Report Work; On the work order select the work order you wish to view/record the consumption; On the WO options (3 dot icon) click on Consumption; A consumption report list is ...
    • Mobile - How to report/change or delete misc costs?

      To report misc costs, you must perform these steps: Access Menu | Report Work; On the work order  select the work order you wish to view/record the misc costs; On the work order options (3 dot icon) click on Misc Costs; A misc costs report list is ...