How to see the list "All Requests"?
"All Requests" list allows the request manager to access all the
requests he created and the asset requests on his access levels.
the list "All Requests" on the menu select the option "Requests
| All Requests" or search for "All Requests".
"All Requests" list has the following criteria:
- It is only
available for the Request Manager role;
- By default, only
the requests of the current quarter;
- The list is
filtered by the company;
- The list is in
decreasing order of request date;
- From the list it is
possible to access the request view screen;
- It is possible to
filter by: date, states, request type, asset and priority levels;
- It is possible to
search the list using the search box and by selecting the field to be
searched on the 3 dots.
- On the list, the
columns "State" and "Date" are shown in red, in case
of "Expired SLA".
SLA End Date is filled in and the SLA End Date is later than the Expected End
SLA End Date is not filled in and the Expected End Date is later than the
What is the default workflow of the requests?
By default, the requests workflow has the following states: State Notes New Initial state, SLA start. Allows to create WOs in the states New or In Progress. In Progress Changes the state of the associated requests to In Progress. Completed End of ...
How to see the list of failures?
From the Work Order it is possible to record asset failures. The failure list allows the maintenance manager to see asset failures by work order. To see the menu list select the option "Work | Explore | Failures". The failure list follows these ...
How do I see the list of geolocations?
It is possible to check all work and employee geolocation history. The geolocation list allows the maintenance manager to check the location history. To see the list, on the menu select the option "Workshops and Employees | Explore | Geolocations". ...
How to see the list of inactivations?
The inactivations list allows the administrator to view the inactivations history. To view the list, select the option "Assets | Explore | Inactivations". The inactivations list follows these criteria: It is only available for the administrator ...
How to see the list "My Requisitions"?
The technician has a list where it is possible to view all his requisitions. To view the list, on the menu select the option Work | My Requisitions. The list has the following criteria: It is only available for the technician role. The list is ...