Valuekeep CMMS - Help Center

Are you a Valuekeep customer working on the version 2?  Access your help center >
    • Help Center

    • Welcome to Valuekeep

      Here you can find all the information on how to get started with Valuekeep CMMS software.
    • Web CMMS

      Here you can learn more about every Valuekeep’s feature and how to configure your new CMMS.
    • Mobile CMMS

      Here you can find information about the Valuekeep CMMS app, its features, configurations, and processes.
    • WebAPI

      Here you can learn more about how to customize or integrate Valuekeep with other systems through our Web API.
    • Data & Security

      Here you can find out more about how we manage your data and how we keep it safe.
    • Product Releases

      Here you will find all the information related to our latest product releases and updates.
    • Recent Articles

    • What is Valuekeep Integrator?

      The Valuekeep Integrator add-on is a platform that allows the configuration of integration pipelines/processes and data synchronization between Valuekeep and other systems, such as ERPs, Sensors, SCADA, etc. To download the installation file, please ...
    • How to assign messages to a work order?

      The maintenance manager and the technician can insert additional tracking messages on the work order context.  To add a new message, please follow these steps:  Edit the work order;  Open the "Follow-up" tab;  Add a new message and insert the ...
    • Product Release June 2021

      The latest update of your maintenance management solution brought some new features, but also several improvements. These new features will help you increase productivity and make the product easier to use.  Web CMMS  Valuekeep Integrator*– The new ...
    • Plugin PRIMAVERA V10 – Overview

      The PRIMAVERA V10 – Valuekeep Integration plugin allows integrating between the PRIMAVERA ERP V10 and the Valuekeep maintenance solution. This plugin was designed to use the resources of the Valuekeep Integrator platform and the API’s of both ...
    • Plugin PRIMAVERA V10 – Deployment

      The plugin  PRIMAVERA V10 –  Valuekeep Integration installation is performed using the PRIMAVERA Deployment Center.  This option is only available for customers that have subscribed the module VK.INT – Valuekeep Integrator (see PRIMAVERA ...
    • Popular Articles

    • What are access levels and how can I create them?

      The access levels are a way of restricting the access of certain workgroups by area. To create a new access level follow these steps Definitions | Assets | Access Levels; The access levels list is presented; Press the button "create" When creating or ...
    • How to create a request?

      Through requests, an organization's employees can request maintenance actions on assets or locations. These maintenance requests, usually referred to as HelpDesk requests, allow the maintenance teams to respond to different requests by creating ...
    • Mobile - How to add the user account to the CMMS Valuekeep app?

      After downloading the app, it is necessary to add the user account to the app, so that you can login. For that, follow these steps: When first accessing the application, on the initial screen, click the button “Add user”; If there are other accounts, ...
    • Mobile - How to change a work order that synchronized to the web cmms?

      On the work orders already synchronized to the web cmms it is only possible to perform the following changes: Details tab - change the operating state; Observations tab -change the observations, if the work order allows it. Attachments tab -  add ...
    • What happens to my data when I leave?

      Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours ...