Valuekeep CMMS - Help Center

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    • Help Center

    • Welcome to Valuekeep

      Here you can find all the information on how to get started with Valuekeep CMMS software.
    • Web CMMS

      Here you can learn more about every Valuekeep’s feature and how to configure your new CMMS.
    • Mobile CMMS

      Here you can find information about Valuekeep CMMS apps, its features, configurations, and processes.
    • WebAPI & Integrations

      Here you can learn more about how to customize or integrate Valuekeep with other systems.
    • Data & Security

      Here you can find out more about how we manage your data and how we keep it safe.
    • Product Releases

      Here you will find all the information related to our latest product releases and updates.
    • Recent Articles

    • Product Release September 2022

      In this release, we highlight the following features: Planner It is now possible to create, edit, assign work orders, and manage preventive events directly from the planner.   Manage meters and monitoring characteristics Manage meter and monitoring ...
    • How to setup the background services?

      On Valuekeep there are calculation operations that are perform in the background in order to not interfere with the user daily work. These operations are considered on the options "Settings | Work | Background Services". The operations that can be ...
    • How to view the requisitions workflow?

      The state flow for requisitions can be changed to be in line with the organization's working method. To create or change the configurations for a new state, you must access Settings | Requisitions | Workflow; The state list is presented; To create ...
    • How to add an attachment with a preventive maintenance?

      To add an attachment to a preventive maintenance, you must follow these steps: Edit the preventive maintenance and click on the option "Attachments" on the options on the lower left corner of the screen; On the "Manage Attachments" pop-up, it is ...
    • What is the default requisitions workflow?

      By default, the requisition workflow has the following states: State Notes New Initial state. Approved Allows to record costs. Canceled Final state Closed Final state. The following scheme shows how to process transitions between states:
    • Popular Articles

    • What are access levels and how can I create them?

      The access levels are a way of restricting the access of certain workgroups by area. To create a new access level follow these steps Definitions | Assets | Access Levels; The access levels list is presented; Press the button "create" When creating or ...
    • How to create requests?

      Through requests, an organization's employees can request maintenance actions on assets or locations. These maintenance requests usually referred to as HelpDesk requests, allow the maintenance teams to respond to different requests by creating ...
    • What happens to my data when I leave?

      Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours ...
    • How to create a preventive maintenance?

      Preventive maintenance specifies a set of maintenance actions to be performed based on a fixed recurrence or on meter values. To create a new preventive maintenance, select the option Work | Preventive Maintenances: The list of preventive ...
    • How to set the preventive maintenance's time zone?

      Preventive Maintenance allows you to set the time zone in which events must occur. This way you can locally setup events that must occur on the day and at the time of the place where the work will be performed. The event preview displays events that ...