Valuekeep CMMS - Help Center

Are you a Valuekeep customer working on the version 2?  Access your help center >

    • Help Center

    • Welcome to Valuekeep

      Here you can find all the information on how to get started with Valuekeep CMMS software.

    • Web CMMS

      Here you can learn more about every Valuekeep’s feature and how to configure your new CMMS.

    • Mobile CMMS

      Here you can find information about Valuekeep CMMS apps, its features, configurations, and processes.

    • WebAPI & Integrations

      Here you can learn more about how to customize or integrate Valuekeep with other systems.

    • Data & Security

      Here you can find out more about how we manage your data and how we keep it safe.

    • Product Releases

      Here you will find all the information related to our latest product releases and updates.

    • Recent Articles

    • How to use spare parts?

      In an equipment, tool or location, you can associate spare parts. To associate them, follow these steps: Access the Menu in the option "Assets" - "Location" / "Equipment" / "Tools" Edit or create "Location" / "Equipment" / "Tools" On the Spare Parts ...

    • Webapi - How to get the list of mobile reports?

      This method allows to get the list of mobile reports in a simplified manner. The method to be used when getting the list of mobile reports is: GET ...

    • How to access the Valuekeep Technician CMMS mobile app?

      To access the Valuekeep Technician CMMS, before entering the app, you must accept the request previously sent. Roles supported on the Valuekeep Technician CMMS app: Root - Administrator Technician - Technician WorkManager  - Work Manager

    • How to create custom mobile reports?

      If you wish to create a custom mobile report, you must use our base report. Click the attachment to download the base mobile report.

    • Custom mobile report – Printing

      Technicians can have a custom report to print the work order information. For that, you must create a report with the desired structure and export the file (.txt) generated for the BackOffice on the option "Mobile Reports". After accessing the work ...

    • Popular Articles

    • What are access levels and how can I create them?

      The access levels are a way of restricting the access of certain workgroups by area. To create a new access level follow these steps Definitions | Assets | Access Levels; The access levels list is presented; Press the button "create" When creating or ...

    • How to create requests?

      Through requests, an organization's employees can request maintenance actions on assets or locations. These maintenance requests, usually referred to as HelpDesk requests, allow the maintenance teams to respond to different requests by creating ...

    • What happens to my data when I leave?

      Valuekeep will use its reasonable commercial events to return any electronic content contained in your services to you in a SQL or CSV format. You will have to request this Data within 30 days of termination of your contract (a minimum 2 hours ...

    • How to create a preventive maintenance?

      Preventive maintenance specifies a set of maintenance actions to be performed based on a fixed recurrence or on meter values. To create a new preventive maintenance, select the option Work | Preventive Maintenances: The list of preventive ...

    • How to set the preventive maintenance's time zone?

      Preventive Maintenance allows you to set the time zone in which events must occur. This way you can locally setup events that must occur on the day and at the time of the place where the work will be performed. The event preview displays events that ...